On this page: Contact Form Frequently Asked Questions
The fastest way to contact is to use the contact form.
I usually answer messages the same day. For phone calls, I don't answer when I'm making tile but leave a message with your number and a good time to call you back. If you don't hear from me within a day, I didn't get your message or my response is in your spam filter.
I do! I have shipped tiles to the UK, Australia, Canada, Lithuania, New Zealand, Norway, Spain, Denmark, Sweden, Japan, Ireland, Belgium, Italy, and Brazil, as well as throughout the US.
All the tiles here are decorative tile and will work for most interior applications. What that means: It means, at its essence, that you can't walk, ice skate, or use it for utility such as a cutting board. Tiles for those purposes have a different rating, and these aren't that. You can install them in kitchens as a border or backsplash, in bathroom showers and baths, as fireplace surrounds, overmantels or side panels, and as stair risers or accents. You can even install them on your hearth, assuming you aren't wearing your golf cleats while walking on your hearth. (More tile specifications)
Exterior applications: I do have one type of blank that is suitable for a garden, if you live in a temperate climate and install it in a protected area like Morris's Pilgrim's Rest porch. If you live where the weather can be extreme, then relief tiles made for exterior application are safer.
You can clean them with any non-abrasive cleanser: I like vinegar and warm water and a soft cloth. Even an abrasive cleanser or rigorous use of a scrubbie will not hurt the color; it is baked in. But abrasive products will make the glaze appear duller, and probably not uniformly. Like polished marble, you're more concerned with the polish than the integrity of the tile.
Floor tile is measured in square feet, but art tile is different because we are fitting fixed-size tiles in a space defined by number of tiles -- we can't cut an angel's face in half when we run out of room like we can with floor tile. For borders, I just need to know how many linear feet. For backsplashes, then the length and width of each area. For fireplaces, we need the length and width of each rectangular surface. The step-by-step guide to measuring for tile is here: How to Measure for Tile.
You can get a rough idea of cost from the individual product pages. You can also use this form to request an estimate. An estimate really is a best guess. Once you decide on a tile and request an invoice, those prices are good for 30 days. There are some discounts, depending on how you decide to pay for your tiles. All of the discounts are outlined in How to Order Tile so I won't repeat them here.
I'm not a store that stocks mass-produced Morris-design tiles. I make each tile individually and I like to think that every time, I get a little better. Most orders ship within two to three weeks, but if you are time-crunched, let me know and I can see what we can do to get them to you faster. I sometimes have a limited number of overruns on hand, but the more time that has passed since they were originally made, the less likely it becomes that I can match them but if you need a very few tiles, do ask.
Of course, I can. Let me know the tile name and size and I'll let you know the cost or send you an invoice. Samples are full-size tiles and can be used in your project. Samples, like all my tiles, are custom-made so are not returnable.
Every tile is listed by name in the Site Map, a rather long and unwieldy page but comprehensive. It is also listed in the text listing at the end of the overview page for its corresponding major section. And it will be listed in the visual gallery for that section, although not all variations, colors and sizes appear in the visual galleries. If you're not sure the major section you're interested in, or how I classified something, take a look at the catalog -- the catalog gives a very short overview of the major section, links to the corresponding overview and visual gallery, and some representative tiles.
William Morris Overview and text listing of all William Morris and early Morris & Co. tiles
Morris Tiles from Textiles - visual gallery
William De Morgan Overview and text listing of all De Morgan Tiles
Arts & Crafts Overview and text listing of both Arts & Crafts and Art Nouveau tiles
Pre-Raphaelite Overview and text listing of all Pre-Raphaelite art tiles
Victorian Tile Overview and text listing of Victorian tiles, including nursery tiles, not listed in other categories
Overview and Visual catalog of all blue and white tiles
Medieval, bestiaries, herbals, codices and star maps - Overview and text listing
Catalog by major section with links to visual galleriesList of Customer Installation Photos
Comprehensive Site Map
The base price is listed on each individual product page, but there are discounts depending on how you pay or if it is the featured tile on the day you order it or commit to it. I can't tell you how much shipping is until ship time. A rough estimate is that shipping will usually be 5-15% of your tile order, depending on where you are located and the kind of tile you get. If you ask for an estimate with shipping, it is helpful if you provide your address. Shipping costs are exact charges, plus $20-25 per box up to 22 pounds, $50 per box for up to 50 pounds, which is exactly what I pay. To give you an idea, thirty (30) 6x6 ceramic tiles is about 22 pounds (10kg). More about shipping and delivery.
Maybe! If it's "I want an Arthur Rackham backsplash just like your Fairy Backsplash, except it has to be 56 x 90 and oh I have photos of the mural we're trying to replace that looks nothing like your Rackham images and they have to be modified for nudity," then no. But most reasonable requests, yes. Ask me. After we have the scope defined, custom and bespoke tiles cost the same as comparable as-listed tiles. There are no additional charges for small color changes. For more extensive changes and new designs, there are some nominal set-up costs which I discuss in How to Order Custom and Bespoke Tiles.
If you can tell me generally what you like, I can point you in that direction. If you don't know at all, perhaps it would be a good idea to browse the Site Map. If I know what you like, I can usually suggest several that might work for what you have in mind.
Keep going! You're almost there. The fastest way to contact me is to use this form on this page. An email will come directly to my cell phone. Voice mail notifications are actually slower.
If you'd rather, you can leave a phone message or use the contact link on our Facebook page. Please leave me your phone number and email address in your message so I can get back to you. If things proceed happily, I'll need all this information at ship time. If not, you'll still get a nice postcard in your mailbox every so often. Do see the Privacy Statement, if you're wary.
Why minimum orders? What's that about? Before an order is ever placed, there's information gathering and a lot of back and forth on tile size and colors and sometimes photographs of the area. I may do some mockups to help in those decisions. Once an order is finalized, there's the usual overhead in setting up and moving it through the process to shipping and delivery. To mitigate all that, there is a minimum order of 9 tiles for 4.25 inch tiles, 7 tiles for 6 inch tiles, and a minimum order of 5 tiles for 8 inch tiles. If a tile benefits a charity, such as the medieval dogs and cats, there is no minimum.
All that said, we may decide together that it's a good idea for you to buy a single sample tile. Sample tiles are full-size tiles. If you are interested in a pattern or image that spans several tiles, I will make you a sample tile that shows as many colors from the overall mural as possible.
I find I am happier working with homeowners directly, where the communications have softer corners.
The very first Morris tiles were hand-painted by Kate Faulkner and others at Morris, Marshall, Faulkner and Co. but whatever workability that had ended when they began producing murals. The way I make tile is very similar to the way that De Morgan made the Membland tile panel. Each tile is individually handcrafted. If you are looking for handpainted tiles, mine are not, for both my own and very Morris reasons that involve not exploiting the labor of third-world children. I detail the process in this long-winded explanation. You might also be interested in Morris and Co. Tile Making process; I don't think it's what you'd expect.
Tile is not a good candidate for color matching. You can save time, money and frustration by getting your "statement tile" (art tile) first and taking a tile with you to purchase your field tile. If you already have your heart set on a paint color, field tile, or fabric, see color matching.
Main Page (scroll down to newest tiles)
The all-inclusive sitemap
and on the appropriate overview page:
New Tiles are also announced on Social Media: Facebook, Pinterest, and Twitter first and then Tumblr, Google+ within a day or two. I no longer send email notifications because, quite frankly, they're spam.
By ordering tile, you're agreeing to the Terms and Conditions. They're pretty standard (my inspiration).
If you have questions and are having trouble with the form, your question may already be answered on this page. If not:
William Morris Tile
2850 SW Cedar Hills Blvd., #429
Beaverton, Oregon 97005